Last Updated 7th of March 2016 (10:30)
Making a transfer with TransferGo is easy:
1. Create an account
2. Log in
3. Make a booking providing the amount you want to send and your recipient’s details
4. Make a local or debit card payment to the TransferGo account
5. We'll take care of the rest!
The TransferGo bank account to which you must make the payment will appear after you have completed your booking. You can make this payment via your online banking system or with your debit card. We will send the money to your recipient once we have received your payment.
TransferGo charges a fixed transfer fee, (which depends on the country where your deposit originates from), and 0.6%–1.5% fee for the currency conversion per transaction (which depends on both the transferred amount and the country where your deposit originates from).
All fees are included in the amount you see when you book a transaction. You don’t need to worry about transferring any additional money to cover transfer fees.
Also, with TransferGo you don’t have to worry about potential currency fluctuations - your recipient will receive the exact amount that you book.You can check transfer fees according to the country you’re making your transfer from here:
Transfer fees from:
UK - 0.99 GBP,
Eurozone - 0.99 EUR,
Poland - 9.00 PLN,
Norway - 20.00 NOK,
Denmark - 20.00 DKK,
Hungary - 500.00 HUF,
Sweden - 10.00 SEK,
Romania - 9.00 RON.
Regular transaction fee is applied to your EUR to EUR transactions, without any charges on currency conversion
The answer is absolutely yes! TransferGo is a licensed and authorised payment institution (reference no 600886) regulated by the FCA (Financial Conduct Authority) and supervised by HMRC (Her Majesty's Revenue and Customs) so we offer the same security standards as any commercial bank.Also, you can find a number of reviews from our customers on Trustpilot – an independent consumer review website: https://uk.trustpilot.com/review/transfergo.com
Our standard delivery time for your funds is the next business day from when we receive your deposit. You should be aware that we don’t process transfers on weekends or during bank holidays in both sending and receiving countries.
Please be aware that, on certain occasions, some security checks may affect the speed of your transfer. TransferGo is a regulated company therefore we are required to comply with regulations and on some occasions we may ask you to provide additional documents.
This is a standard procedure that helps us both to comply with regulations and build mutual trust. Don’t worry, we’ll make every effort to ensure a stress-free process.
Yes! With TransferGo you can cut the costs of your business’s international transfers. Using our local in/ local out system you can pay your suppliers fast and at low cost, saving you more money to re-invest in your business. We have helped many businesses to send thousands of pounds overseas by providing a secure speedy facility with world-class customer service. Click on our business product page to find out more.
If you have any questions just drop us an email. Our Customer support team is here from Monday to Friday, 7 a.m. - 4 p.m. (GMT)[email protected]
We're available from Monday to Friday, 7.00 a.m. to 4.00 p.m. (GMT)