Meet Diego Vazquez, our Director of Growth. Born and bred in Spain, Diego joined Team TransferGo in 2019 and is now responsible for our growth and CRM function.
Just like our company itself, the Growth team—which covers CRM and performance marketing—has grown significantly, increasing from 3 to 8 people in the last couple of years alone. Today, the team work hard to run TransferGo campaigns across seven channels including Google, Facebook and Apple ads.
Here, Diego Vazquez discusses his colourful career, the importance of innovation, why he plans to stay in fintech and the anonymous online dating app he started with his brothers 10 years ago.
Diego Vazquez, how did you get to where you are now?
I’m originally from Bilbao, which is located in the North of Spain, about an hour away from France. I studied Business at university there and then I completed my Masters in Madrid and London. While in Madrid, I interned at a bank doing research—it was very different to what I’m doing now. After that, I moved across to the marketing side and realised that was what I loved to do most.
After a couple of years of working on my own start-up with my brothers (more on that later), I went on to work for different media agencies. I had some great opportunities running campaigns for huge clients like Gucci, Samsung and American Express at a global level. It was a great experience. I worked with some really intelligent people and learned a lot in a short period of time. After that, I worked for another start-up, but then I craved a more fast-paced environment where I was given more involvement. That’s when I joined TransferGo. The company resonated with me because it solved the pain point of sending money home. Their product is something I use myself.
What are the things that drive you at work?
For me, it’s very important to be innovative and try new things. It’s important not to take things for granted. We’re in a very competitive business and we need to keep challenging ourselves and our approaches. It’s important to move fast and keep learning. Our products are successful but at the same time, it’s important that we gather information and understand why things don’t work.
Innovation and testing are two of the most important aspects of my work. It’s exciting here because you can really gauge whether things work or don’t work pretty much straight away. It’s really important to challenge what’s working and to be selective about the things you want to test. I love the fact that we’re speaking to people from other countries who are just like us and it’s great to see our campaign outcomes being successful.
What do you love about working at TransferGo?
I love the fact that at TransferGo, we’ve all been collaborating from the very beginning. In other companies I’ve worked at, people might have felt a little detached from each other but not here. From day one, it was obvious that everyone was interested in the company being successful. Everybody understands that we’re a family and we all have the same target goal, which is great to see. We all come from many different cultures and I love that. The fact that we share a common goal is also super important.
I really like how we move quickly too—much faster than at companies I’ve worked at in the past, where it takes a while or weeks to make decisions. But here, you can talk to different departments when you need to and we can get results in a couple of days. End-to-end campaigns can be launched in just 3-4 days, but that’s just not possible in other companies. In that sense, we’re way more flexible and dynamic than our competitors and I really like that. Everyone wants to have that fast-paced experience.
What have been the highlights of your career so far?
When I worked for the media agency in Samsung, we travelled to Rio de Janeiro for the Olympics as Samsung was a sponsor. It was really cool. They put us in this room with a creative agency and we had 35 or so TVs on. We were checking social media and live events, looking for ideas that we could promote in real-time.
We followed athletes with inspirational stories—people who’d had difficult pasts but overcame those situations and won medals—and tracked who was winning and ran campaigns. And then we ended up winning the Media Campaign of the Year. It was a great learning experience and I’ll remember it for many years.
Meanwhile, at TransferGo, I’m really proud of our data-led approach. We’re checking metrics every day and we’ve changed our approach to be more data-led. As a result, we’re getting more visibility and we understand what’s going on at most data points, which is super important. This approach has enabled us to be more cost-efficient, too, which is fantastic.
What are you most excited about in terms of the future?
I definitely see myself staying in the fintech environment. That’s where the competition is happening and where you need to be more creative and innovative with your solutions. And I really like that. TransferGo is a great company. I can definitely see myself staying here and managing campaigns to help them grow and expand into many more markets.
Finally, Diego Vazquez, tell us a fun fact about yourself…
People might be surprised to hear that I created an online dating app for secret lovers. I started the company in 2011 with my brothers. At the time, there was a lot of bad news in Spain—people were losing their jobs, etc—and there was a bit of a stigma around online dating apps. There weren’t many at the time—Tinder wasn’t even popular at that point. And so we decided to create a discreet dating app called Discreetic.
My brothers were more focused on the finance side, whereas I took care of marketing. That’s how I learned about paid search ads and Facebook ads. I taught myself by reading blogs and articles on the internet. The app offered anonymity—basically, you went through their Facebook profiles and if they liked you back, you’d get a match. But otherwise, you wouldn’t know. We got up to 30,000 users. We had a lot of calls from TV channels wanting to talk about our company. The business sadly folded after a couple of years, but it was a lot of fun while it lasted.
Something else that feels fun? Sending money with TransferGo. Sign up now for easy online money transfers. And for more Meet the Team interviews like this one with Diego Vazquez, head over to our blog.