TransferGo
Cookie Policy

Last updated

19/8/2025

This Cookies Policy explains what cookies are, the types used by TransferGo companies (TransferGo Ltd., TransferGo Lithuania, and legally related branches) (hereinafter – ‘we’ or ‘TGO’), the information we collect using cookies, how that information is used, and how you can manage your cookie preferences.

Who processes the data of information collected by cookies?

  • • Separate data controllers: TransferGo Ltd (UK), TransferGo Lithuania
  • • Data processors ensuring technical maintenance and solutions: GoSystems UAB (Lithuania), AWS Data Cloud solutions (Ireland)
  • • Collected cookies data server place: Ireland

What are cookies? Can we eat them?

Not quite! Cookies and similar technologies (like web beacons, tags, scripts, pixels and local storage) are small text files saved by your browser or device whenever you visit websites or apps.

TransferGo uses cookies on its website and app to:

  • • Ensure functionality
  • • Recognise users/devices
  • • Store preferences (like language, for example)
  • • Protect payments
  • • Improve user experience
  • • Offer personalised services

All such technologies are referred to collectively as ‘cookies’ in this policy.

How can I contact TransferGo regarding cookies or data privacy?

If you have any questions or requests regarding our Cookies Policy or your personal data, please contact us at:

📧 dpo@transfergo.com

📧 hello@transfergo.com

Does TransferGo use cookies?

Yes, we use cookies — but only with your explicit consent and if they are strictly necessary for the functioning of our website/app.

Our cookie categories:

1. Strictly necessary cookies: These are essential for core functionalities like security, authentication, and accessibility. They do not require user consent.

2. Analytics cookies: Used to understand how users interact with our website/app (e.g., via Google Analytics). These help us improve content and performance. (Used only after you give consent)

3. Functional cookies: These remember your preferences (e.g., region, language, past settings). (Used only after you give consent)

4. Marketing cookies: Used to deliver advertising relevant to your interests. (Used only after you give consent)

All cookies, as well as their purposes, retention periods, and providers, are listed in the cookie consent banner.

Managing your cookie preferences

You can manage your cookie preferences via our cookie consent banner, which:

  • • appears when you first visit our website/app
  • • allows you to accept or reject each cookie category (except strictly necessary ones)
  • • provides clear, plain-language information about the cookies used

You may withdraw or change your consent at any time using the “Cookie Settings” link in the footer of our website/app. Upon withdrawal, any previously set non-essential cookies will be disabled and will no longer process your data.

For more information on browser-level cookie control, visit:

www.aboutcookies.org

www.allaboutcookies.org

Third-party cookies

Our site/app may link to third-party websites.

⚠️ We do not control how cookies are used on third-party sites.

Please read their respective cookie policies before proceeding.

Where is cookie data sent?

In most cases, cookie data is controlled by TGO.

However, some cookies may transfer data to third countries, including the USA.

Details on cross-border data transfers can be found in our Privacy Policy.

Ongoing compliance and audits

To maintain transparency and GDPR compliance, we:

  • • only set non-essential cookies after explicit consent
  • • provide detailed cookie descriptions in our consent banner
  • • allow easy consent withdrawal
  • • regularly audit our cookie practices to ensure continued compliance and user trust

Will this policy be updated?

Yes. We may update this policy as we improve our services or due to regulatory changes. The most recent version will always be available on our website or app.